Skip to main content Skip to main navigation menu Skip to site footer
Articles
DOI: 10.14254/1795-6889.2023.19-1.4
Submitted: 2023-05-22
Published: 2023-05-22

Impact of technostress on work-life balance

Department of Management, University of Pannonia Veszprem, Hungary
Institute of Economics and Methodology, Budapest Business School, Hungary
info-communication technology organisational performance risk well-being work performance

Abstract

One of the many factors that contribute to the success of an organisation is the use of professional information technology (ICT). The pandemic situation of recent years has highlighted the benefits of using state-of-the-art ICT. However, exploring the negative consequences is a less popular topic. The aim of this research is to identify the most significant risks factors of technostress that threaten the balanced performance of employees at work and the possibility of work-life balance. In 2021, statistical correlations between risk factors for technostress were identified using SPSS 26, based on the opinions of 237 Hungarian higher education staff. Using SPSS AMOS 27, a proprietary model was built to test the impact of the most serious risks on personal and work life. The results show that three factors have the greatest impact on work-life balance, which also affect organisational performance. Loss of leisure time due to techno-overload and techno-invasion, and a feeling of techno-uncertainty due to lack of ICT competence cause a sense of threat. These compromise work-life balance and, at the same time, work performance. The mutually reinforcing negative effects influence the sense of well-being (happiness) at work, the feeling of job security and force employees to learn continuously.

Metrics

Metrics Loading ...

References

  1. Abilleira, M.P., Rodicio-García, M.L. Deus, M.R., & Mosquera-González, M. (2021). Technostress in Spanish University Teachers During the COVID-19 Pandemic. Frontiers in Psychology, 12. 617650. https://doi.org/10.3389/FPSYG.2021.617650 DOI: https://doi.org/10.3389/fpsyg.2021.617650
  2. Aliyev, K. (2022). Well-being costs of perceived job insecurity: Mediating role of financial satisfaction, subjective healthiness and institutional trust. Journal of International Studies, 15(2), 140-156. doi:10.14254/2071-8330.2022/15-2/10 DOI: https://doi.org/10.14254/2071-8330.2022/15-2/10
  3. Alphonse I., Dupont C., Perrine F., & Scoyez S. (2018). Sensitivity of directors to workplace wellbeing and risk management, Evidence from small and medium enterprises in Belgium Global Journal of Business Research, 12(1). 79–92.
  4. Alvarez-Risco, A., Del-Aguila-Arcentales, S., Yáñez, J.A., Rosen, M.A., & Mejia, C.R. (2021). Influence of Technostress on Academic Performance of University Medicine Students in Peru during the COVID-19 Pandemic. Sustainability, 13(16), 8949-8949 https://doi.org/10.3390/SU13168949 DOI: https://doi.org/10.3390/su13168949
  5. Aziz, A., Awang Kader, NN., Riduan, M.A. & Halim, R. (2021). The Impact of Technostress on Student Satisfaction and Performance Expectancy. Asian Journal of University Education, 17(4), 538-552, https://doi.org/10.24191/ajue.v17i4.16466 DOI: https://doi.org/10.24191/ajue.v17i4.16466
  6. Baker, K. (2020). The 5 Elements of Wellbeing, available at: https://www.mpi.org/blog/article/the-5-elements-of-wellbeing
  7. Beck D., & Lenhardt U. (2019). Consideration of psychosocial factors in workplace risk assessments: Findings from a company survey in Germany. International Archives of Occupational and Environmental Health, 92. 435–451 https://doi.org/10.1007/s00420-019-01416-5 DOI: https://doi.org/10.1007/s00420-019-01416-5
  8. BITKOM 2011. available at: http://www.bitkom.org/de/markt_statistik/64054_68489.aspx (accessed 20 June 2022)
  9. Bondanini, G., Giorgi, G., Ariza-Montes, A., Vega-Muñoz, A. & Andreucci-Annunziata, P. (2020). Technostress Dark Side of Technology in the Workplace: A Scientometric Analysis, International Journal of Environmental Research and Public Health, 17, 8013. https://doi.org/10.3390/ijerph17218013 DOI: https://doi.org/10.3390/ijerph17218013
  10. Boyer-Davis, S. (2020). Technostress in Higher Education: An Examination of Faculty Perceptions before and during the Covid-19 Pandemic, Journal of Business and Accounting, 13(1), 42-58.
  11. Brod, C. (1982). Managing technostress: optimizing the use of computer technology. Personnel Journal, 61(10), 753-757.
  12. Brod, C. (1984). Technostess: The human cost of the computer revolution. Addison-Wesley, Reading, Boston, USA
  13. Brown, R., Duck, J., & Jimmieson, N. (2014). E-mail in the workplace: the role of stress appraisals and normative response pressure in the relationship between e-mail stressors and employee strein. International Journal of Stress Management, 21(4), 325-347 https://psycnet.apa.org/doi/10.1037/a0037464 DOI: https://doi.org/10.1037/a0037464
  14. Cahapay, M. B., & Bangoc II, N. F. (2021). Technostress, Work Performance, Job Satisfaction, and Career Commitment of Teachers amid COVID-19 Crisis in the Philippines. International Journal of Educational Research and Innovation, (16), 260–275. https://doi.org/10.46661/ijeri.6145 DOI: https://doi.org/10.46661/ijeri.6145
  15. Califf, C.B., Sarker, S. & Sarker, S. (2020). A Mixed-Methods Study of Healthcare IT, MIS Quarterly 44(2), 809-856. https://doi.org/10.25300/MISQ/2020/14818 DOI: https://doi.org/10.25300/MISQ/2020/14818
  16. Champion, S. (1988). Technostress: technology´s toll. School Library Journal, 35(3), 48-51, In: La Torre, G. et al. (2018). Definition, symptoms and risk of techno-stress: a systematic review. International Archives of Occupational and Environmental Health, 92. 13-35, https://doi.org/10.1007/s00420-018-1352-1
  17. Choi, S.B., & Lim, M.S. (2016). Effects of social and technology overload on psychological well-being in young South Korean adults: The mediatory role of social network service addiction, Computers in Human Behavior, 61(8), 245-254. https://doi.org/10.1016/j.chb.2016.03.032. DOI: https://doi.org/10.1016/j.chb.2016.03.032
  18. Çiçek, B, & Kilinç, E. (2021). Can transformational leadership eliminate the negativity of technostress? Insights from the logistic industry. Business and Management Studies: An International Journal, 9(1), 372-384. https://doi.org/10.15295/BMIJ.V9I1.1770 DOI: https://doi.org/10.15295/bmij.v9i1.1770
  19. Creative Research Systems (2023). Available: https://www.surveysystem.com/sscalc.htm
  20. Czerw, A. (2019). Diagnosing Well-Being in Work Context – Eudemonic Well-Being in the Workplace Questionnaire. Current Psychology, 38, 331–346. https://doi.org/10.1007/s12144-017-9614-8 DOI: https://doi.org/10.1007/s12144-017-9614-8
  21. Da Cunha, J.V., Carugati, A., & Leclercq-Vandelannoitte, A. (2015). The dark side of computer-mediated control. Information Systems Journal. 25(4), 319-354, https://doi.org/10.1111/isj.12066 DOI: https://doi.org/10.1111/isj.12066
  22. Day, A., Paquet, S., Scott, N., & Hambley, L. (2012). Perceived information and communication technology (ICT) demands on employee outcomes: The moderating effect of organizational ICT support. Journal of Occupational Health Psychology, 17(4), 473–491. https://doi.org/10.1037/a0029837. DOI: https://doi.org/10.1037/a0029837
  23. Dembe A.E., Erickson, J.B., Delbos, R.G., & Banks, S.M. (2005). The impact of overtime and long work hours on occupational injuries and illnesses: new evidence from the United States, Occupational and Environmental Medicine, 62(9), 588-597. DOI: https://doi.org/10.1136/oem.2004.016667
  24. Dragano, N., & Lunau, T. (2020). Technostress at work and mental health: Concepts and research results. Current Opinion in Psychiatry, 33(4), 407–413. https://doi.org/10.1097/YCO.0000000000000613 DOI: https://doi.org/10.1097/YCO.0000000000000613
  25. Dung, N.X. (2021). Technostress's Impact on Intention to Apply Novel Teaching Technology: Case Study in Lecturers at Universities in Hanoi. Journal of Economics and Economic Education Research, 22(7), 1-10.
  26. Efilti, E. & Çoklar, A.N. (2019). Teachers' Technostress Levels as an Indicator of their Psychological Capital Levels, Universal Journal of Educational Research 7(2), 413-421, https://doi.org/10.13189/ujer.2019.070214 DOI: https://doi.org/10.13189/ujer.2019.070214
  27. El-Sharkawy, S.A., Nafea, M. & Hassan, E.ED.H. (2023). HRM and organizational learning in knowledge economy: investigating the impact of happiness at work (HAW) on organizational learning capability (OLC), Future Business Journal, 9(10), https://doi.org/10.1186/s43093-023-00188-2 DOI: https://doi.org/10.1186/s43093-023-00188-2
  28. Fischer, T., Halmerbauer, G., Meyr, E., Riedl, R. (2018). Blood Pressure Measurement: A Classic of Stress Measurement and Its Role in Technostress Research. In: Davis, F., Riedl, R., vom Brocke, J., Léger, PM., Randolph, A. (eds) Information Systems and Neuroscience. Lecture Notes in Information Systems and Organisation, vol 25. Springer, Cham. https://doi.org/10.1007/978-3-319-67431-5_4 DOI: https://doi.org/10.1007/978-3-319-67431-5_4
  29. Hou, N., Peng, J. & Nie, Q. (2022).The benefits of ambidextrous leadership behavior for the workplace well-being of leaders, Currentent Psychology, https://doi.org/10.1007/s12144-022-03900-7 DOI: https://doi.org/10.1007/s12144-022-03900-7
  30. Hung, W.H., Chang, L., & Lin, C. (2011). Managing the Risk of Overusing Mobile Phones in the Working Environment: A Study of Ubiquitous Technostress. Pacific Asia Conference on Information Systems. Paper 81, Queensland University of Technology, Brisbane.
  31. Hwang, I., Kim, S., & Rebman, C.M. (2021). Impact of regulatory focus on security technostress and organizational outcomes: the moderating effect of security technostress inhibitors. Information Technology & People, 35(7), 2043-2074. https://doi.org/10.1108/ITP-05-2019-0239 DOI: https://doi.org/10.1108/ITP-05-2019-0239
  32. iPass (2011). The iPass global mobile workforce report: understanding enterprise mobility trends and mobile usage, Redwood Shores, iPass
  33. Iskandar, Y.H.P. (2021). The Factors Influencing Compulsive Social Apps and Its Impact on Technostress among Students. Anatolian Journal of Education, 6(2), 207-220 https://doi.org/10.29333/AJE.2021.6215A DOI: https://doi.org/10.29333/aje.2021.6215a
  34. Jurek, P., Olech, M., & Brycz, H. (2021). Perceived technostress while learning a new mobile technology: Do individual differences and the way technology is presented matter?. Human Technology, 17(3), 197–212. https://doi.org/10.14254/1795-6889.2021.17-3.2 DOI: https://doi.org/10.14254/1795-6889.2021.17-3.2
  35. Katajavuori, N., Vehkalahti, K. & Asikainen, H. (2023). Promoting university students’ well-being and studying with an acceptance and commitment therapy (ACT)-based intervention, Current Psychology, 42, 4900–4912. https://doi.org/10.1007/s12144-021-01837-x DOI: https://doi.org/10.1007/s12144-021-01837-x
  36. Kenneth J. H., Ranida, B. H., Valle, M., Carlson, J., Carlson, D.S., Zivnuska, Z., & Wiley, B. (2021). Technostress and the Entitled Employee: Impacts on Work and Family. Information Technology & People, 35(3), 1073-1095 https://doi.org/10.1108/ITP-07-2019-0348 DOI: https://doi.org/10.1108/ITP-07-2019-0348
  37. Khan, A. N. (2021). A Diary study of social media and performance in service sector: Transformational leadership as cross-level moderator. Current Psychology, pp. 1-15. https://doi.org/10.1007/S12144-021-02310-5 DOI: https://doi.org/10.1007/s12144-021-02310-5
  38. Khedhaouria, A., & Cucchi, A. (2019). Technostress creators, personality traits, and job burnout: A fuzzy-set configurational analysis. Journal of Business Research, 101(8), 349-361 https://doi.org/10.1016/j.jbusres.2019.04.029 DOI: https://doi.org/10.1016/j.jbusres.2019.04.029
  39. Khuzaini, K. and Zamrudi, Z. (2021). Technostress among marketing employee during the COVID-19 pandemic: Exploring the role of technology usability and presenteeism. Scientific Journal of Accounting and Management, 18(1), 36 https://doi.org/10.31106/JEMA.V18I1.10050 DOI: https://doi.org/10.31106/jema.v18i1.10050
  40. Korzynski, P., Rook, C., Florent Treacy, E., & Kets de Vries, M. (2021). The impact of self-esteem, conscientiousness and pseudo-personality on technostress, Internet Research, 31(1), 59-79. https://doi.org/10.1108/INTR-03-2020-0141 DOI: https://doi.org/10.1108/INTR-03-2020-0141
  41. Körner U., Müller-Thur K., Lunau T., Dragano N., Angerer P., & Buchner A. (2019). Perceived stress in human-machine interaction in modern manufacturing environments-Results of a qualitative interview study. Stress Health, 35, 187–199. https://doi.org/10.1002/smi.2853 DOI: https://doi.org/10.1002/smi.2853
  42. Kun, A. & Gadanecz, P. (2022). Workplace happiness, well-being and their relationship with psychological capital: A study of Hungarian Teachers, Current Psychology, 41, 185–199. https://doi.org/10.1007/s12144-019-00550-0 DOI: https://doi.org/10.1007/s12144-019-00550-0
  43. KSH (2021). https://www.ksh.hu/stadat_files/okt/hu/okt0020.html
  44. La Torre, G., Eposito, A., Sciarra, I., & Chiapetta, M. (2018). Definition, symptoms and risk of techno-stress: a systematic review. International Archives of Occupational and Environmental Health, 92(1), 13-35 https://doi.org/10.1007/s00420-018-1352-1 DOI: https://doi.org/10.1007/s00420-018-1352-1
  45. Lera, MJ., Leon-Perez, J.M. & Ruiz-Zorrilla, P. (2022). Effective Educational Practices and Students’ Well-being: The Mediating Role of Students’ Self-efficacy, Current Psychology, 15 June https://doi.org/10.1007/s12144-022-03266-w DOI: https://doi.org/10.1007/s12144-022-03266-w
  46. Li, L., Wang, X., & Wang, X. (2021). Technostress inhibitors and creators and their impacts on university teachers’ work performance in higher education. Cognition, Technology & Work, 23(2), 315-330 https://doi.org/10.1007/S10111-020-00625-0 DOI: https://doi.org/10.1007/s10111-020-00625-0
  47. Lund H.G., Reider, B.D., Whiting, A.B., & Prichard J.R. (2009). Sleep patterns and predictors of disturbed sleep in a large population of college students, Journal of Adolescent Health, 46(2), 124-32 https://doi.org/10.1016/j.jadohealth.2009.06.016 DOI: https://doi.org/10.1016/j.jadohealth.2009.06.016
  48. Magistra, S.N., Santosa, S., & Indriayu, M. (2021). Effect of Self-Efficacy and Technostress on Teacher Performance through Organizational Commitments. Dinamika Pendidikan, 16(1), 75-82. https://doi.org/10.15294/DP.V16I1.28993 DOI: https://doi.org/10.15294/dp.v16i1.28993
  49. Martínez-Navalón, J.G., Gelashvili, V., DeMatos, N. & Herrera-Enríquez, G. (2023). Exploring the impact of digital knowledge management on technostress and sustainability, Journal of Knowledge Management, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/JKM-07-2022-0544 DOI: https://doi.org/10.1108/JKM-07-2022-0544
  50. Meulbroek, L. K. (2008). A Senior Manager’s Guide to Integrated Risk Management. Corporate Risk Management Chew, D.H. (ed.) New York Chichester, West Sussex: Columbia University Press. pp. 63-86. https://doi.org/10.7312/chew14362-004 DOI: https://doi.org/10.7312/chew14362-004
  51. Mura, L., & Vlacseková, D. (2018). Motivation of public employees: Case study of Slovak teaching and professional staff. Administratie si Management Public. 31, 67-80. https://doi.org/10.24818/amp/2018.31-05
  52. Nemteanu, M., & Dabija, D.C. (2021). The Influence of Internal Marketing and Job Satisfaction on Task Performance and Counterproductive Work Behavior in an Emerging Market during the COVID-19 Pandemic. International Journal of Environmental Research and Public Health, 18(7), 3670. https://doi.org/10.3390/IJERPH18073670 DOI: https://doi.org/10.3390/ijerph18073670
  53. Niedhammer I., Bertrais S., & Witt K. (2021). Psychosocial work exposures and health outcomes: A meta-review of 72 literature reviews with meta-analysis. Scandinavian Journal of Work Environment and Health. 47(7), 489–508. https://doi.org/10.5271/sjweh.3968. DOI: https://doi.org/10.5271/sjweh.3968
  54. Ninaus, K. et al. (2015). Benefits and stressors perceived effects of ICT use on employee health and work stress: an exploratory study from Austria and Hong Kong. International Journal of Qualitative Studies on Health and Well-Being, 10(1), 28838 https://doi.org/10.3402/qhw.v10.28838 DOI: https://doi.org/10.3402/qhw.v10.28838
  55. Oksanen,A., Oksa,R., Savela, N., Mantere, E., Savolainen, I., & Kaakinen, M. (2021). COVID-19 crisis and digital stressors at work: A longitudinal study on the Finnish working population. Computers in Human Behavior, 122. 106853-106853. https://doi.org/10.1016/J.CHB.2021.106853 DOI: https://doi.org/10.1016/j.chb.2021.106853
  56. Paridon H., & Hupke M. (2009). Psychosocial impact of mobile telework: results from an online survey, Europe’s Journal of Psychology, 5(1). http://dx.doi.org/10.5964/ejop.v5i1.282 DOI: https://doi.org/10.5964/ejop.v5i1.282
  57. Pavlista V., Angerer P., & Diebig M. (2021). Barriers and drivers of psychosocial risk assessments in German micro and small-sized enterprises: A qualitative study with owners and managers. BMC Public Health. 21, 1376 https://doi.org/10.1186/s12889-021-11416-1 DOI: https://doi.org/10.1186/s12889-021-11416-1
  58. Pearson, A., Pearson, J.M., & Griffin, C. (2009). Innovating with technology: The impact of overload, autonomy, and work and family conflict. Journal of Information Technology Theory and Applications, 9(4), 41-65.
  59. Pflügner,K., Maier, Ch., & Weitzel, T. (2021). The direct and indirect influence of mindfulness on techno-stressors and job burnout: A quantitative study of white-collar workers. Computers in Human Behavior, 115. 106566. https://doi.org/10.1016/J.CHB.2020.106566 DOI: https://doi.org/10.1016/j.chb.2020.106566
  60. Pflügner, K. (2022). Technostress Management at the Workplace: A Systematic Literature Review, Wirtschaftsinformatik Proceedings 2. available: https://aisel.aisnet.org/wi2022/adoption_diffusion/adoption_diffusion/2
  61. Pillai, K.R., Upadhyaya, P., Viswanath, A., Badrinarayan, P., Ramaprasad, S., Yogesh, M., & Pai, P. (2021). End-user satisfaction of technology-enabled assessment in higher education: A coping theory perspective. Education and Information Technologies, 26(4), 3677-3698 https://doi.org/10.1007/S10639-020-10401-2 DOI: https://doi.org/10.1007/s10639-020-10401-2
  62. Popma, J. (2013). A technostressz és a nomád munkavégzés egyéb hátulütői (The technostress and other drawbacks of nomadic work) Műhelytanulmány Európai Szakszervezeti Intézet (European Trade Union Institute Workshop), Budapest
  63. Punamäki R.-L. Wallenius, M., Nygård, C-H., Saarni, L., & Rimpelä, A. (2007). Use of information and communication technology (ICT) and perceived health in adolescence: the role of sleeping habits and waking-time tiredness, Journal of Adolescence, 30(4), 569-585. DOI: https://doi.org/10.1016/j.adolescence.2006.07.004
  64. Ragu-Nathan T., Tarafdar, M., & Ragu-Nathan, B.S. (2008). The consequences of techno-stress for end users in organizations: conceptual development and empirical validation, Information Systems Research, 19(4), 417-433. DOI: https://doi.org/10.1287/isre.1070.0165
  65. Rath, T. & Harter, J. (2010). The Five Essential Elements of Well-Being, available: https://www.gallup.com/workplace/237020/five-essential-elements.aspx
  66. Ray, A. (é.n.): MI gondolatok. In FutureTalks.hu (2020), available at: https://mvmfuturetalks.hu/hu (accessed 21 June 2022)
  67. Rohwer, E., Flöther, J.C. Harth, V. & Mache, S. (2022). Overcoming the “Dark Side” of Technology—A Scoping Review on Preventing and Coping with Work-Related Technostress, International Journal of Environmental Research and Public Health 19, 3625. https://doi.org/10.3390/ijerph19063625 DOI: https://doi.org/10.3390/ijerph19063625
  68. Rosen, C. C., Chang, C. H., Djurdjevic, E., & Eatough, E. (2010). Occupational stressor and job performance: an updated review and recommendations, in New Developments in Theoretical and Conceptual Approaches to Job Stress, V. 8, Emerald Group Publishing Limited, pp. 1-60. DOI: https://doi.org/10.1108/S1479-3555(2010)0000008004
  69. Saim, M.A.S.M., Rashid, W.E.W. & Ma’on, S.N. (2021). Technostress creator and work life balance: a systematic literature review, Romanian Journal of Information Technology and Automatic Control, 31(1), 77-88. https://doi.org/10.33436/v31i1y202106 DOI: https://doi.org/10.33436/v31i1y202106
  70. Salazar-Concha, C., Ficapal-Cusí, P., Boada-Grau, J. & Camacho, L.J. (2021). Analyzing the evolution of technostress: A science mapping approach, Heliyon, 7(4), e06726. https://doi.org/10.1016/j.heliyon.2021.e06726 DOI: https://doi.org/10.1016/j.heliyon.2021.e06726
  71. Samoliuk, N., Bilan, Y., Mishchuk, H., & Mishchuk, V. (2022). Employer brand: key values influencing the intention to join a company. Management & Marketing. Challenges for the Knowledge Society, 17(1), 61-72. https://doi.org/10.2478/mmcks-2022-0004 DOI: https://doi.org/10.2478/mmcks-2022-0004
  72. Sarihasan, I., Dajnoki, K., Oláh, J., & Al-Dalahmeh, M. (2022). The importance of the leadership functions of a high-reliability health care organization in managing the COVID-19 pandemic in Turkey. Economics and Sociology, 15(1), 78- 93. doi:10.14254/2071-789X.2022/15-1/5 DOI: https://doi.org/10.14254/2071-789X.2022/15-1/5
  73. Savolainen, I., Oksa, R., Savela, N., Celuch, M., & Oksanen, A. (2021). COVID-19 Anxiety-A Longitudinal Survey Study of Psychological and Situational Risks among Finnish Workers. International Journal of Environmental Research and Public Health, 18(2), 794. https://doi.org/10.3390/IJERPH18020794 DOI: https://doi.org/10.3390/ijerph18020794
  74. Scaramuzzino, G. & Barfoed, E.M. (2021). Swedish social workers’ experiences of technostress, Nordic Social Work Research, https://doi.org/10.1080/2156857X.2021.1951335 DOI: https://doi.org/10.1080/2156857X.2021.1951335
  75. Schmidt, M., Frank, L. & Gimpel. H. (2021). How Adolescents Cope with Technostress: A Mixed-Methods Approach, International Journal of Electronic Commerce, 25(2), 154-180. https://doi.org/10.1080/10864415.2021.1887696 DOI: https://doi.org/10.1080/10864415.2021.1887696
  76. Seaward, B.L. (2018). Managing stress, Jones & Bartlett Learning, Burlington MA
  77. Suh, A., & Lee, J. (2017). Understanding teleworkers´ technostress and its influence on job satisfaction. Internet Research, 27(1), 140-159 https://doi.org/10.1108/IntR-06-2015-018139. DOI: https://doi.org/10.1108/IntR-06-2015-0181
  78. Skakon, J. Skakon, Nielsen, K., Borg, V., & Guzman, J. (2010). Are leaders´ well-being, behaviours and style associated with the affective well-being of their employees? A systematic review of three decades of research, Work & Stress, 24, 107-139. https://doi.org/10.1080/02678373.2010.495262 DOI: https://doi.org/10.1080/02678373.2010.495262
  79. Spagnoli, P., Manuti, A., Buono, C., & Ghislieri, C. (2021). The Good, the Bad and the Blend: The Strategic Role of the “Middle Leadership” in Work-Family/Life Dynamics during Remote Working. Systems Research and Behavioral Science, 11(8), 112. https://doi.org/10.3390/BS11080112 DOI: https://doi.org/10.3390/bs11080112
  80. Srivastava, S.C., Chandra, S., & Shirish, A. (2015): Tehcnostress creators and job outcomes: theorising the moderating influence of personality traits. Information Systems Journal, 25, 355-401, https://doi.org/10.1111/isj.12067 DOI: https://doi.org/10.1111/isj.12067
  81. Stadin, M., Nordin, M., Broström, A., Linda, L., Hanson, M., Westerlund, H., & Fransson E.I. (2021). Technostress operationalised as information and communication technology (ICT) demands among managers and other occupational groups – Results from the Swedish Longitudinal Occupational Survey of Health (SLOSH). Computers in Human Behavior, 114, 106486. https://doi.org/10.1016/J.CHB.2020.106486 DOI: https://doi.org/10.1016/j.chb.2020.106486
  82. Stich, J.F. et al. (2017): Workplace stress from actual and desired computer-mediated communication use: a multi-method study. New Technology Work Employ, 32, 84-100. https://doi.org/10.1111/ntwe.12079 DOI: https://doi.org/10.1111/ntwe.12079
  83. Swaen, G.M., Van Amelsvoort, L.G.P.M., Bültmann, U., & Kant, I.J. (2003) Fatigue as a risk factor for being injured in an occupational accident: results from the Maastricht Cohort Study, Occupational and Environmental Medicine, 60 (Suppl. 1), i88-92. DOI: https://doi.org/10.1136/oem.60.suppl_1.i88
  84. Tarafdar, M., Tu, Q., Ragu-Nathan, B.S., & Ragu-Nathan, T.S. (2007). The impact of technostress on role stress and productivity, Journal of Management Information Systems, 24(1), 301-328. DOI: https://doi.org/10.2753/MIS0742-1222240109
  85. Tarafdar, M., Tu, Q., & Ragu-Nathan, T. S. (2010): Impact of technostress on end user satisfaction and performance. Journal of Management Information Systems. 27, 303-334. https://doi.org/10.2753/MIS0742-1222270311
  86. Tarafdar M., Tu, Q., Ragu-Nathan, B.S., & Ragu-Nathan, T.S. (2011a). Crossing the dark side: examining creators, outcomes andinhibitors of techno-stress, Communications of the ACM, 54(9), 113-120. https://doi.org/10.1145/1995376.1995403 DOI: https://doi.org/10.1145/1995376.1995403
  87. Tarafdar M., Tu, Q., Ragu-Nathan, B.S., & Ragu-Nathan, T.S. (2011b). Impact of technostress on end-user satisfaction and performance, Journal of Management Information Systems, 27(3), 303-334. https://doi.org/10.2307/29780194 DOI: https://doi.org/10.2753/MIS0742-1222270311
  88. Tarafdar, M., Cooper, C. L., & Stich, J. F. (2017). The technostress trifecta – techno eustress, techno distress and design: Theoretical directions and an agenda for research. Information Systems Journal, 29(1), 6-42. https://doi.org/10.1111/isj.12169 DOI: https://doi.org/10.1111/isj.12169
  89. Upadhyaya, P., & Vrinda (2021). Impact of technostress on academic productivity of university students. Education and Information Technologies, 26(2), 1647-1664. https://doi.org/10.1007/S10639-020-10319-9 DOI: https://doi.org/10.1007/s10639-020-10319-9
  90. Weil, M., & Rosen, L. (1997). TechnoStress: Coping with technology @work @home @play. John Wiley, New York, NY.
  91. Whelan, E., Golden, W. & Tarafdar, M. (2022). How technostress and self-control of social networking sites affect academic achievement and wellbeing, Internet Research, 32(7), 280-306. https://doi.org/10.1108/INTR-06-2021-0394 DOI: https://doi.org/10.1108/INTR-06-2021-0394
  92. Wu, W., Chin, W., & Liu, Y. (2022). Technostress and the smart hospitality employee, Journal of Hospitality and Tourism Technology, 13(3), 404-426. https://doi.org/10.1108/JHTT-01-2021-0032 DOI: https://doi.org/10.1108/JHTT-01-2021-0032

How to Cite

Bencsik, A., & Juhasz, T. (2023). Impact of technostress on work-life balance. Human Technology, 19(1), 41–61. https://doi.org/10.14254/1795-6889.2023.19-1.4