Skjuve, Marita, Ida Maria Haugstveit, Asbjørn Følstad, and Petter Brandtzaeg. 2019. “Help! Is My Chatbot Falling into the Uncanny Valley? An Empirical Study of User Experience in human–chatbot Interaction”. Human Technology 15 (1):30–54. https://doi.org/10.17011/ht/urn.201902201607.