KEDZIORA, D. Botsourcing, Roboshoring or Virtual Backoffice? Perspectives on Implementing Robotic Process Automation (RPA) and Artificial Intelligence (AI). Human Technology, [S. l.], v. 18, n. 2, p. 92–97, 2022. DOI: 10.14254/1795-6889.2022.18-2.1. Disponível em: https://ht.csr-pub.eu/index.php/ht/article/view/329. Acesso em: 29 nov. 2022.