KOTRO, T. User orientation through experience: A study of hobbyist knowing in product development. Human Technology, [S. l.], v. 3, n. 2, p. 154–166, 2007. DOI: 10.17011/ht/urn.2007278. Disponível em: https://ht.csr-pub.eu/index.php/ht/article/view/55. Acesso em: 17 jul. 2026.