SZWAJLIK, A. IT software purchase decisions in terms of business customer experience. Human Technology, [S. l.], v. 19, n. 2, p. 207–219, 2023. DOI: 10.14254/1795-6889.2023.19-2.4. Disponível em: https://ht.csr-pub.eu/index.php/ht/article/view/345. Acesso em: 15 jul. 2026.