OLSSON, T.; VISCOVI, D. Warm experts for elderly users: Who are they and what do they do?. Human Technology, [S. l.], v. 14, n. 3, p. 324–342, 2018. DOI: 10.17011/ht/urn.201811224836. Disponível em: https://ht.csr-pub.eu/index.php/ht/article/view/208. Acesso em: 15 jul. 2026.